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Communication That Drives Case Acceptance
It’s rarely about cost—it’s about clarity. Discover the language and timing that build trust, align your team, and turn hesitation into confident “yes” moments.
(Feb 13, 2026) 4-CEs
Every practice has patients who need treatment but don’t move forward. We often assume it’s because of cost—but most of the time, it’s because of communication. This course teaches the language, psychology, and timing that build trust and drive case acceptance. From handoffs and verbal scripts to the emotional cues that influence decision-making, participants will learn how to unify doctor, hygienist, and administrative messaging. You’ll leave knowing how to confidently present care in a way that patients understand, value, and say yes to.
Learning Objectives
Upon completion of this course, participants will be able to:
Identify common communication barriers that limit patient understanding and treatment acceptance.
Apply verbal frameworks that shift conversations from technical explanations to patient-centered language.
Demonstrate effective doctor–hygienist–admin handoffs that promote consistency and confidence.
Use value-based communication to help patients connect their oral health to overall wellness.
Calibrate team communication systems that strengthen trust, clarity, and long-term patient commitment.*Each course builds on the others—but every session stands strong on its own.
Where: Hilton Garden Inn
1975 Providence Parkway l Mt. Juliet, TN 37122
When: Breakfast 7:30am I Event: 8-12pm CST
Communication That Drives Case Acceptance
It’s rarely about cost—it’s about clarity. Discover the language and timing that build trust, align your team, and turn hesitation into confident “yes” moments.
(Feb 13, 2026) 4-CEs
Every practice has patients who need treatment but don’t move forward. We often assume it’s because of cost—but most of the time, it’s because of communication. This course teaches the language, psychology, and timing that build trust and drive case acceptance. From handoffs and verbal scripts to the emotional cues that influence decision-making, participants will learn how to unify doctor, hygienist, and administrative messaging. You’ll leave knowing how to confidently present care in a way that patients understand, value, and say yes to.
Learning Objectives
Upon completion of this course, participants will be able to:
Identify common communication barriers that limit patient understanding and treatment acceptance.
Apply verbal frameworks that shift conversations from technical explanations to patient-centered language.
Demonstrate effective doctor–hygienist–admin handoffs that promote consistency and confidence.
Use value-based communication to help patients connect their oral health to overall wellness.
Calibrate team communication systems that strengthen trust, clarity, and long-term patient commitment.*Each course builds on the others—but every session stands strong on its own.
Where: Hilton Garden Inn
1975 Providence Parkway l Mt. Juliet, TN 37122
When: Breakfast 7:30am I Event: 8-12pm CST